SIT40422

Certificate IV in Hospitality

This qualification develops supervisory and operational skills required to coordinate hospitality teams and manage daily service operations.

Learners build capability in customer service, conflict management, staff rostering, budgeting and operational leadership across a range of hospitality settings.
GET STARTED
Course Brochure

Is this course right for you?

This course is suited to experienced hospitality workers who are ready to step into supervisory or leadership roles. It is ideal if you want to develop skills to manage people, oversee service delivery and support smooth hospitality operations.

eNROL Now
Ask a Question

Course Length

Flexible duration, typically completed within 6–12 months.

Course Delivery

Online learning with trainer support via Teams, with workplace-based or simulated tasks supported by workplace visits where appropriate.

Course Units

Packaging rules
21 units must be completed:

9 core units
12 elective units

Course Funding Options

Career Boost funding (eligible learners)
User Choice traineeship
Fee-for-Service

Click here to view Funding Options

Click here to view Course Price List

DOWNLOAD THE course brochure
  • Career Opportunities

Career Opportunities

Possible job titles include:

  • Hospitality Supervisor
  • Duty Manager
  • Front of House Manager
Career Opportunities

Possible job titles include:

  • Hospitality Supervisor
  • Duty Manager
  • Front of House Manager

SITHIND008
Work effectively in hospitality service
SITXCCS015
Enhance customer service experiences
SITXCOM010
Manage conflict
SITXFIN009
Manage finances within a budget
SITXHRM007
Coach others in job skills
SITXHRM008
Roster staff
SITXHRM009
Lead and manage people
SITXMGT004
Monitor work operations
SITXWHS007
Implement and monitor work health and safety practices

SITHIND005
Use hygienic practices for hospitality service
SITXINV006
Receive, store and maintain stock
SITXCCS019
Provide porter services
SITXFIN008
Interpret financial information
SITXINV007
Purchase goods
SIRXOSM002
Maintain ethical and professional standards when selling products and services
SIROSM003
Maintain ethical and professional standards when selling services
SITEEVT023
Plan in-house events
SITXCCS017
Use a computerised booking system
SITXCOM009
Address protocol requirements
BSBTWK501
Lead diversity and inclusion
BSBSUS411
Implement and monitor environmentally sustainable work practices

We want to make your training experience as easy as possible from start to finish. Everyone has different circumstances and we will work with you to find the best training solution for your situation.

  1. Register your interest
    Use the short Enrolment Enquiry Form below or give us on 07 5334 9922 to register your interest and get the ball rolling!
  2. Eligibility check
    We complete an eligibility check to determine if you quality for course funding.
  3. Discuss your enrolment
    Within 2 business days, we will call you to discuss your enrolment and eligibility for funding. We are happy to answer any questions.
  4. Enrolment form
    We will send an enrolment form for you to complete. You can then supply your ID, arrange payment or payment plan as required.
SIT40422 Certificate IV in Hospitality
eNROL Now
Ask a Question
Not what you were looking for?
Search More Courses

Enrolment Enquiries

Make the move to studying with Look Now Training and make a strong investment in your future.

Please fill in your contact details and we will be happy to send you further information and a course application to complete.

We take your privacy very seriously.

Site Search

Searching for something specific?

Alternatively we are always available to answer any question you might have.

Get in Touch

Submit Expression of Interest